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Terms and Conditions
Acceptance of Terms

By accessing or using the website and services provided by NEPA IT Consulting ("Company," "we," "our," or "us"), you agree to be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our website or services.

Services

NEPA IT Consulting provides software application development, systems integration, consulting, cloud solutions, technical support, and related information technology services.
Specific services, deliverables, pricing, and timelines are governed by separate agreements or Statements of Work (SOWs) executed between the Company and its clients.

About Our Communication Services

NEPA IT Consulting is a software development and technology consulting company. We use Azure Communication Services as part of our research, development, testing, quality assurance, and demonstration environments to evaluate communication technologies, including SMS messaging, voice calling, Interactive Voice Response (IVR), and related services. NEPA IT Consulting may send SMS messages to customers who have expressly opted in to receive communications regarding their accounts, appointments, and service notifications. Message frequency varies. Message and data rates may apply. Recipients may reply STOP to unsubscribe or HELP for assistance. Consent to receive SMS messages is not a condition of purchase. Production customer communications are implemented only with appropriate user consent and in accordance with applicable laws and industry requirements.

NexusAI
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Main
Workspace
Notifications 4 new
High ticket volume alert
Support Bot handling 23% above average. Consider scaling agents.
2 minutes ago
Daily goal reached ??
Your AI agents resolved 1,000 conversations today � a new record!
18 minutes ago
Slack sync completed
#support channel successfully synced. 47 new threads indexed for AI training.
1 hour ago
Agent update available
Support Bot v2.2 is ready. Improved accuracy by 4.3% on billing queries.
3 hours ago
Weekly report ready
Your performance report for last week is ready to download.
Yesterday
GitHub integration connected
Successfully connected 2 repositories. AI code review is now active.
2 days ago
U
User
Pro Plan
U
User
user@email.com
Pro Plan
Current Plan
Pro Plan
Next billing: June 1, 2025

Good morning, User ??

Here's what's happening with your AI agents today.

? 18.4%
24.8K
Total Conversations
? 3.1%
98.2%
Resolution Rate
? 0.3s faster
1.4s
Avg Response Time
? 31%
$18.2K
Monthly Cost Savings
Conversation Volume
Last 30 days
Live Activity
Live
AI resolved billing query for user@acme.com2s ago
Sales agent qualified lead from LinkedIn18s ago
CRM synced � 12 contacts updated45s ago
Escalation: complex refund case ? human1m ago

AI Agents

Manage and monitor your deployed AI agents.

Support Bot v2.1
Customer Support � GPT-4o
Online
1,248
Chats today
96.4%
Success rate
Sales Qualifier
Sales Automation � Claude 3.5
Busy
347
Leads qualified
78.2%
Conv. rate
Data Analyzer
Analytics � Gemini Pro
Online
92
Reports generated
100%
Accuracy
Email Automator
Email Marketing � GPT-4o
Idle
538
Emails sent
41.3%
Open rate

AI Chat Console

Chat with your NexusAI assistant � powered by Claude.

NexusAI Assistant
Online � Powered by Claude
?? Hi! I'm your NexusAI assistant. I can help you with support analytics, agent configuration, automation workflows, and business insights. What would you like to know?
NexusAI � Just now
Quick Actions

Analytics

Deep insights into your AI performance and business impact.

? 24.3%
$128K
Revenue from AI
? 0.3
4.9?
Avg CSAT Score
? 12%
8,420
Unique users served
? 5%
81%
AI containment rate
Monthly Performance Trend
Last 12 months
Agent Performance
Support Bot96.4%
Sales Qualifier78.2%
Data Analyzer100%
Email Automator41.3%

Automations

Manage your active workflow automations.

Automation Trigger Runs Today Status Actions
Auto-resolve billing tickets
Support Bot ? Billing module
New ticket + billing tag 248 Active
Welcome email sequence
Email Automator ? Onboarding
New user signup 93 Running
CRM data sync
Data Analyzer ? HubSpot
Every 30 minutes 48 Active
Escalation alerts
Support Bot ? Slack #escalations
Low confidence score < 70% 9 Standby
Lead scoring pipeline
Sales Qualifier ? Salesforce
New lead form submission 127 Active

Integrations

Manage your connected apps and services.

Slack
#support, #escalations
Connected
Bi-directional sync enabled. 3 channels active.
GitHub
nexus-ai/main
Connected
AI code review active. 2 repos monitored.
Google Drive
My Drive + Team Drive
Connected
234 documents indexed for AI training.
Zapier
12 Zaps active
Connected
Connecting to HubSpot, Stripe, Mailchimp.
Discord
1 server, 4 channels
Connected
Community bot answering 94% of questions.
Notion
Team workspace
Syncing
178 pages indexed. Syncing in progress.

Settings

Manage your account and preferences.

Profile
U
User Name
user@email.com
Pro Plan
Preferences
Dark Mode
Toggle interface theme
Email Notifications
Daily performance digest
AI Auto-escalation
Escalate when confidence < 70%
Usage Analytics
Share anonymous usage data
Slack Alerts
Real-time critical notifications